Captain of our destiny

3 Days ago I was giving training on timeline. It took me by surprise that not many of my students has the ability to see more than 2-3 years in the future. One comment even say that I only work on what's coming to me.

If I do the same thing this year and the next year and the year after that would there be any changes to my carreer? Would there be any new set of skills you have encountered during those time - most likely not. Doing things base on responsive behaviour most probably would make us do the whole circle before pin pointing the place we wanna be. Excessive energy and agony during the process.

Why not doing it proactively?
Why not think 5 years from now what do I want and from there what skills do I need to support that? Instead of engineering our life by accident.
It is funny how I was once like that also. There just so many plans and all fall flat. Instead of thinking harder not to fall after planning, I decided to take whatever comes and see the skills I got from there. I end up with numerous skills that doesn't serve my purpose being here. I become the busiest people with no exact aim, I was overwhelm.

I have done the machine gun approached as to a sniper one - one shot one killed.
A sniper plan the target, took the time (be patient), have the skill and boom there goes the target. Using machine gun makes a lot of noise some got killed but you never really know which bullet that cause this and not sure how to repeat it (dumb luck), what you have is all this busy sound on your head.

Engineering our own life is the best part of being human it's just a pity some of us put this part to the environment,to other people, to situation or to condition.
I would rather put my faith in my decision than to my circumstances.

So, what are you waiting for.
Think of something you want to accomplish within 5 years?
What efforts do you need?
What barriers that might come up?
What skills do you need to accomplish this?

All things are created twice in our mind and in reality. If we can't picture it or imagining it, which is the most easiest part of the whole process, would we even go through the perseverance and the discipline part?

By doing planning, we become a person who's thriving for accomplishment full of hope and faith instead of being a person who's striving on daily basis and not sure where to go, like a boat without a rotor in an open sea waiting for mercy of the wave to bring back to the island.

Let us become the captain of our own ship! Grab the rotor for God sake!

Now that's what I call service!

I was in Bakmie GM they have this new product "mie cha cha" discount 50%. So I thought why not order that but when I sat down I changed my mind. I talked to myself "you have been eatin noodle way too much" So I decided to change it to "nasi cha cha" thinking that I would eat rice and still have a discount of 50% but when I pay the money it was more than 15.000 IDR include ice tea that's strange it should be 11.000 IDR only if I ate mie cha cha and ice tea. Good thing there is another waitress there who approached me and said sir it would be cheaper if you order mie cha cha which has discount 50% and buy a bowl of rice. At that point I said to myself "Wow now this is customer service who give alternative and to retain customer for good". I would have paid the nasi cha cha without the discount and felt the sour taste later on. Giving the best alternative to customer really a paramount thing to do.
Oh yeah one more thing after I ordered the other waiter saw me from distance he noticed my long waiting face (a sign of someone waiting for his order) he took a glance of my ordered and rush in to take the order from the kitchen. Wow another customer service move. Not only he is sensitive enough to feel his customer (call it customer intimacy) he can feel the need to pursue this in order to gain solid team performance. I have to say Bakmie GM surely does continuous improvement in a lot of things. From service level that is including genuine politeness on serving customer (have seen a big american food chain who's trying to be polite but man you can smell they are faking it from distance), to make sure that efficiency in receiving order to the payment the first resto that ask for money upfront and was followed by other resto similar to it, and also the ability to limit usage of napkins, chilli, utensils. High cleanliness. If you want to learn continuous improvement in real life go to the nearest Bakmie GM and see the improvement on monthly basis.

Same experience different result

I have this hobby to learn and ask how people get where they are right now.
Who else would be my perfect subject then all my cab drivers that I have encounter everyday. Funny thing until today I only meet the same driver twice. In any case let's talk about driver A he talks about how he really upset on people who's snob and not giving tip. He sometimes curse those people and said that they will not go far. "They sound like they are really great obviously they don't realize that life can change and when they are rock bottom let's see how arrogant can they be. He told me he used to be working in goverment and goes for training in US however at the end he became a taxi driver not really sure why. However you can smell his bitterness.
Few months after that I encountered driver B, he is very polite. It started from the time I step in to the cab, he even greets the parking person. I started to probe him "How long does it take for him to be able to drive a car. He said "Well within a day , at that time I use my office car" I thought to myself oh maybe he was a private driver before apparently I was wrong. He actually working in goverment as well and his driver was having lunch and he thought why not learn to drive and so he took the car and start wandering around. From there I knew that he came from such high social status. He doesn't see himself as less he doesn't curse he doesn't interrupt me he doesn't feel that I look at him differently. There is no sense of bitterness at all.

Why two same incidents came out with different results?

It is how we relate the incident and the meaning that it tries to convey. Anything has two sides just like a coin it just a matter of which one would you choose. I know one thing choosing being bitter will not get him anywhere , will not make him the best that he can be. Driver B shows that a person can be BIG without material. Such politeness, and calmness a true definite thing that I will emulate. Thank you, Pak!