Thursday, September 17, 2009
Same experience different result
Who else would be my perfect subject then all my cab drivers that I have encounter everyday. Funny thing until today I only meet the same driver twice. In any case let's talk about driver A he talks about how he really upset on people who's snob and not giving tip. He sometimes curse those people and said that they will not go far. "They sound like they are really great obviously they don't realize that life can change and when they are rock bottom let's see how arrogant can they be. He told me he used to be working in goverment and goes for training in US however at the end he became a taxi driver not really sure why. However you can smell his bitterness.
Few months after that I encountered driver B, he is very polite. It started from the time I step in to the cab, he even greets the parking person. I started to probe him "How long does it take for him to be able to drive a car. He said "Well within a day , at that time I use my office car" I thought to myself oh maybe he was a private driver before apparently I was wrong. He actually working in goverment as well and his driver was having lunch and he thought why not learn to drive and so he took the car and start wandering around. From there I knew that he came from such high social status. He doesn't see himself as less he doesn't curse he doesn't interrupt me he doesn't feel that I look at him differently. There is no sense of bitterness at all.
Why two same incidents came out with different results?
It is how we relate the incident and the meaning that it tries to convey. Anything has two sides just like a coin it just a matter of which one would you choose. I know one thing choosing being bitter will not get him anywhere , will not make him the best that he can be. Driver B shows that a person can be BIG without material. Such politeness, and calmness a true definite thing that I will emulate. Thank you, Pak!
Saturday, August 29, 2009
Kano Model
1. Must be
2. Performance
3. Delights
Though this model was meant to measure customer satisfaction there are some truth to it that can be applied in our daily life. Let’s do this with our body first
Must be - if none being done will dissatisfied our body and at the end will prevent us doing wondrous in this world.
Eating - 3 times a day never skip one of them no matter what.
Enough Sleep
Breathe deeper - not just breathing but really inhale and exhale
Do some house chores to keep the body moving
Away from eating anything dirty – you know the aftermath of this.
Drink water 8 glasses a day
Push up 20 times a day
Once this become our life style then come the next steps performance
Performance are those when keep doing it will satisfy our body
Work out 2 times a week
Read Books – Inspiring books
Write Something – Something to express your feeling and inspire people
Talk to people
Watch movie / comedy once a month or week depends on your enjoyment
Do what you love once a week
Drink Juice twice a week
Meditation
Delights is something that if not there will not dissatisfied the body but will definitely give meaning to life in the whole, the satisfaction of life
Sight Seeing – try something new
Eat something new
Smell new fragrance/ flower
Surprise your body – full treatment body - Massage/Spa
Write Something – that leave legacy
Share what you have and see the smile from those who received your gifts
Breathe and feel the blessed pouring down from the sky
Be with the nature go to mountain area , some may go down under the sea
Above are just fractions of sample that we can do to our body. Our body is our temple if we treat it well it will give back numerous fold to us. Doing wondrous seems common when supported by unstoppable body.
Thursday, May 21, 2009
Repetition
After pondering it a bit then comes a new question it may not be the tool it may not be the person, what then? If I can take from Tony he said "Repetition is mother of all skills". So when you have the resources intact it is about doing it again and again to perfection. When you have the passion and if you are in "your" state 300-500 repetitions means nothing. Managing state is also important my favorite word for repetition is "Perseverance" you can have any word that you relate to and just hang it in front of your work station it can be consistent, persistent or it can be as bizzarre as I am bull! or you can even put a picture of light bulb just to remind you of how many attempts that Thomas Alva Edison did.
In order for all things to happen need to have such high probabilities and interdependencies if it happens to you then there is a reason behind it. How you always represent this as your feedback instead of unsuccesful attempt is a must.
I am not saying there would not be time when we have to move out and see it from other perspective and try to analyse what we have been doing, it would be insane expecting different result from exact same process.
It just, there is a need to strike balance between analysing and doing repetition. You can't analyse why the rice hasn't cook yet if you keep opening the rice cooker and checking each and every sample of rice.
Check your tool has it been used before?
Check the man behind the tool has he modeled correctly?
Check your state?